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While today's businesses are increasingly led by the workers, it takes an important person to come from amongst them to lead. This category deals with these people: the Supervisors.
| The Encouraging Manager |
26
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$625
|
$200
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| Training Ground: Supervisory Skills (blue collar) |
26
|
$595
|
$125
|
| Training Ground: Supervisory Skills (white collar) |
26
|
$595
|
$125
|
| Leadership: Reach for the Stars |
21
|
$595
|
$125
|
| Not Just Another Meeting |
22
|
$695
|
$165
|
| Peer Today, Boss Tomorrow | 22 | $1,090 | |
| Project Management |
26
|
$870
|
$250
|
| Quality Supervision For Industry |
24
|
$695
|
$165
|
| The Sid Story |
20
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$695
|
$165
|
| Supervisor Toolkit | $995 | $275 | |
| Supervisory Development Manual |
.
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$135
|
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| Supervisory Development Series |
$1895
|
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| Time Management: A Productivity Plan |
25
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$595
|
$125
|
Encouraging Manager, The
STR-EncourMgr
26 minutes
Sale: $625.00
Rental: $200.00
This program explores what it takes to create an environment where everyone can do their best, without fear. Using humor to reinforce its simple, yet powerful training points, this video will help leaders see the impact their behavior has on others. It also offers practical action steps any manager can follow to create an environment where people feel empowered, informed, and invaluable.
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Not Just Another Meeting
22 minutes
Sale: $695.00
Rental: $165.00
Most supervisors, if you ask them, will own up to a certain amount of dread
when it comes to performance appraisals. Many are threatened by confrontation.
Some are simply unprepared for the encounter. Others can't get beyond personal
biases. Still others can't evaluate performance without dancing around the real
issues or putting employees on the defensive.
Not just Another Meeting was developed specifically for supervisors who have
trouble keeping performance appraisals productive and on track. With this video,
your supervisors can gather in a non-threatening, supportive setting-and "eavesdrop"
on ten videotaped performance appraisals that go off track. As the trainer,
you'll have built-in opportunities to stop the video between vignettes and discuss
what went wrong and why. Then switch it back on to hear the narrator sum up
the problem and offer realistic solutions. Once employees witness the proper
techniques for conducting performance appraisals-and learn to plan ahead, keep
accurate documentation, listen effectively and set reasonable goals-they'll
start looking at the process as it should be regarded: as an opportunity to
help employees grow and contribute to the success of the company.
 | How to plan for the appraisal and prepare appropriate documentation
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| How to confront performance problems quickly and candidly
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| How to keep the conversation specific and avoid personal bias
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| How to identify mutual goals
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| How to use effective listening tools
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| How to establish ongoing communication so appraisals hold no "surprises"
for either party | |
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Peer Today, Boss Tomorrow: Navigating Your Changing Role
Produced: August 2004 ------ Purchase $1,090.00
Features Include:
VHS includes: Peer Today, Boss Tomorrow video (22 minutes), Facilitator Guide, Reproducible Participant Materials, Reproducible Self-Study Workbook
DVD includes: All items under “Package Includes,” PowerPoint®, Trainer Talk, interview with content experts, and free VHS tape of videos
NEW video-based training package for new and upcoming Managers & Supervisors!
This program uses real world behavior modeling to show new managers how to do the right thing, in the right way, at the right time.
About the program:
Making the leap from peer to boss is never easy. Relationships with coworkers change dramatically, and new managers frequently struggle to balance old relationships with new responsibilities. This BRAND NEW video-based training program presents four key strategies that will help new and upcoming supervisors navigate changing relationships and prepare for the most common and difficult situations.
Common fears & situations of a new boss include:
* Fear of lost friendships-lost rapport
* Having to discipline a former peer
* Managing coworkers who are older
* Enforcing a rule they may have broken
* Avoiding appearance of favoritism
* Keeping confidential information
* Admitting mistakes (while appearing competent)
The Key Learning Strategies:
* Accept your new role
* Establish clear boundaries
* Communicate
* Take action
Participants will learn:
* Overcoming the fear of lost friendships and lost rapport
* Disciplining a former peer
* Managing coworkers who are older
* Enforcing a policy the individual may have personally broken prior to becoming a manager
* Avoiding the appearance of favoritism
* Keeping confidential information confidential
* Admitting mistakes in a way that builds trust and credibility with former peers (and all direct reports)
Program Includes:
* 22 minute Peer Today, Boss Tomorrow video
* Facilitator Guide (8-hr, 4-hr, 1-hr overview agenda options)
* Reproducible Participant Materials
* Reproducible Self-Study Workbook
* PowerPoint® presentation (available for download)
Also Available: SMART-START(TM) New Supervisor: So, You're The Boss
This insightful 4-minute companion video offers encouraging advice to new managers and supervisors on accepting their new role, establishing clear boundaries, communicating, and taking action. Makes a perfect addition to Peer Today, Boss Tomorrow.
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Project Management
#CS-VPR006
26 minutes
Sale: $870.00
Rental: $250.00
Everyone has to manage projects, but not everyone knows how to do it well. Bad management skills can be a costly drain on time and money, causing frustration and stress for everyone concerned. This program provides a complete solution to the issues, exploring the techniques for project team leaders to better manage their project team, and so meet the project’s objectives. In the video, a manager is organizing an office move, but she’s made some common mistakes. She has failed to define the objectives of the project properly, her team’s responsibilities are not agreed and the project is in danger of failing. Fortunately she is shown the right way to do things. She has a special program on her PC which provides invaluable advice to her - and to the program’s viewers - and helps her learn the key stages of project management. With the right project technique and by following appropriate people management skills, the move is achieved on time and on budget. The manager enjoys greater job satisfaction from her accomplishment, and her team is more motivated, happy and committed to her and the business.
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| Suitable for anyone running a project, whatever its size
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| Highly watchable and clearly illustrated techniques to put into practice
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| Focuses on project teams, as well as project mechanics
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| Comprehensive pack for running a course and individual self-study | |
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Quality Supervision for Industry
#CS-Quali
24 minutes
Sale: $695.00
Rental: $165.00
In Quality Supervision for Industry, managers will understand how to improve morale, reduce turnover and reach maximum potential in your facility by fostering winning supervisory skills. These skills will help managers communicate properly and effectively with their employees including how to discipline an employee. The video will also help managers with their own organization and delegation.
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| How to communicate effectively
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| How to exercise firm discipline
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| How to organize for maximum efficiency
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| How to delegate tasks
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| How to motivate employees in the manufacturing setting | |
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The Sid Story
#LC-SID
20 minutes
Sale: $695.00
Rental: $165.00
Actor Dennis Franz gives a star performance as a manager who learns the value of feedback. This dramatization of positive reinforcement will help managers teach even the most difficult employees to do their best.
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| How to establish a positive, predictable working environment
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| How to measure performance and give encouraging feedback
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| How to provide "planned spontaneous recognition"
| |
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Produced 82 mins. Sale: $995 Rental: $275
A library of 90 video clips on various aspects of supervision, plus a comprehensive guide for using the clips in a number of innovative ways.
Designed for maximum flexibility, The Supervisor Toolkit provides you with high-quality video vignettes that you can easily incorporate into your own custom training courses. The clips are drawn from CRM's library of best-selling programs. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction involving a supervisor and usually, a subordinate. Suggestions are provided in the Leader's Guide for using the clips to draw out specific lessons on supervision.
The 90 clips in the Toolkit are organized into the following supervisory skill categories:
* Hiring and Building Your Team
* Planning, Prioritizing, and Delegating Tasks
* Coaching and Training
* Motivating, Encouraging and Giving Positive Feedback
* Building Trust and Showing Respect
* Handling Conflict
* Performance Appraisals
* Discipline and Giving Constructive Feedback
Clips are provided in two formats:
Format 1: The clip is introduced with some brief narration to set up the scene and give a very general idea of what to look for in the vignette. As the introductory narration plays, key phrases and words are highlighted through on-screen graphics. The clip follows.
Format 2: The clip plays without any set-up narration.
Program may be previewed on either CD-Rom or DVD.
Program Contents: Chaptered DVD with 2 versions of all clips: with introductory narration and without, 3 Chaptered CD-ROMs with 2 versions of all clips (also contains electronic Leader's Guide file) and Comprehensive Leader's Guide that includes key points, discussion questions and activity suggestions for every clip.
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Supervisory Development Series
5 part series
Sale: $1,895.00
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