A.C.E. It! How to Solve Tough workplace Problems
Produced May 2003 19 minutes Sale: $795.00 Rental: $235.00
Key Features Include:
19 minute VHS Video * Facilitator Guide (6, 3, and 1-hr agenda options) *
Reproducible Participant Materials * Reproducible Self-Study Workbook
Learn a fast and easy way to work together to solve business problems. This simple, proven process will help employees and managers increase productivity and ultimately impact your organization’s profitability!
Most people will agree that they spend too much time trying to solve problems that arise during the work day. Although we can't ignore these problems, we can learn how to handle them quickly and effectively when they surface! A.C.E. It! is a new program that will help employees learn how to address and resolve stressful workplace problems by following the three easy steps of the A.C.E. Model. This model can be used manager to employee, co-worker to co-worker, or even on your own, if necessary.
A.C.E. Model:
A - Ask fact & feeling questions
C - Clarify goals & identify concerns
E - Evaluate options & select workable solution
These processes -- when combined with practical wisdom--will help employees build workable solutions and ultimately create a more productive work environment!
The A.C.E. Model works because it systematically combines objective information with subjective feelings.
When solving problems:
Asking questions--will uncover the issues
Clarifying goals--will enhance performance
Evaluating options--will improve decision-making
A.C.E. It! uses:
# Video model-demonstrations of each step of the A.C.E. Model so that participants see and learn the steps incrementally
# A video model of all three steps to demonstrate the entire A.C.E. Model in action
# A variety of exercises and practices to build and reinforce skills
# Worksheets to plan thoroughly for all exercises
# Applications of the A.C.E. Model for problems otuside the workplace
Also available: SMART-START Problem-Solving Meeting Opener (4 minutes)
What's Your Problem consists of several quotes from famous people that are related to the topic of problem-solving. As employees read thee powerful quotes on the screen, they will be motivated to engage in a meaningful discussion about how to better work through problems with one another.
Special Offer: Save $95! Purchase A.C.E. It and the SMART-START Problem-Solving Meeting Opener for just $995!
Top Avoiding Litigation Landmines: A Survival Guide for Managers
#CS-KEN000 30 minutes Sale: $695.00 Rental: $195.00
How do you impress on your manager the importance of performance documentation or the potentially public nature of e-mail?
These are just two of nine litigation landmines which can end up costing your company millions of dollars. Employment law litigation has exploded over the last five years: one in five managers will find themselves in litigation at some time during their careers.
Avoiding Litigation Landmines: A Survival Guide for Managers should be a staple in every management training library. Brought to you by the producers of the best selling Workplace Violence: First Line of Defense, this video uses a compelling dramatization which no manager will be able to forget. When a litigation landmine explodes, three senior attorneys from Littler Mendelson, the Nations' largest employment and labor law firm, explain the problem.
Managers will learn not only how avoid these litigation landmines, but how to turn them into positive tools for unlocking the potential of the individuals within their work force.
Top#VA-Spare 25 minutes Sale: $870.00 Rental: $250.00
When personal problems affect a staff member's productivity, it is the manager's responsibility to broach the subject with sensitivity and the appropriate counseling techniques.
In Can You Spare A Moment?, John Cleese shows managers and team leaders how to handle the often-delicate counseling interview. After running through the wrong way to offer counseling, Cleese demonstrates the four stages of a successful structured approach. A manager needs to be able to spot impending problems and create an opportunity to talk confidentially when there is sufficient time to listen. Open questions should be used to encourage feedback. Summarizing the interview and rephrasing will help to clarify thinking. Finally, managers should not impose their own solutions. Instead, working through each stage will help employees discover their own resolution to the problem. Above all, remaining friendly and neutral is essential for conducting successful counseling interviews.
Focus Points
> Set up the interview
> Encourage the employee to talk
> Let the employee find the solution
Top#RBV-ContMot 21 minutes Sale: $695.00 Rental: $195.00
Watch as Harry Anderson, popular star of Night Court and Dave's World, teaches your team the value of Continuous Motivation!
In this informative (and funny!) training video, a frustrated manager (Byron) is up against a tight deadline, and his team couldn't care less! No matter what he tries, he just can't get them excited about the project at hand. Help arrives through the magical Harry Anderson, who shows the manager that motivating a team doesn't take superhuman effort - and it doesn't take a lot of cash! What it does take is a plan!
Harry takes Byron - in a clear step-by-step manner - through the process of making his plan, and putting it into action. And while Harry provides some magical touches along the way, the real magic is in the results Byron gets!
You can get those same results - every day- with Continuous Motivation! Learn what the great motivators know:
> Different people are motivated by different things (and how to find out what they are)
> How to know exactly what performance to reward
> The power of "positive"
Top#RBV-CPA 22 minutes Sale: $695.00 Rental: $195.00
Harry Anderson, star of Night Court and Dave's World, teaches the value of the Continuous Performance Appraisal.
With an appraisal looming in 20 minutes, a frustrated manager finds himself at the end of his rope, Help arrives from the magical Harry Anderson, who takes the manager back in time to correct his lack of preparation for the upcoming meeting. Back in present, Harry guides the manager through the proper way to conduct a performance appraisal meeting. Most importantly, Harry teaches the manager the value of follow-through, where coaching is the key! The performance appraisal continues in the future as Harry shows the manager how to successfully coach his people to meet their goals. Humorous, fast-paced, and above all, educational, the Continuous Performance Appraisal will teach your organization the three steps of the process:
1. Preparation
2. The Appraisal Meeting
3. Follow-through
Top#VA-Dreaded 31 minutes Sale: $870.00 Rental: $250.00
Giving a review-or receiving one-is a challenging experience, even when the news is good. Prevent performance appraisals from turning into disasters with The Dreaded Appraisal. This popular video emphasizes the need to remain in control, avoid irrelevant arguments and gain agreement on specific, measurable performance goals.
The Dreaded Appraisal lets you sit in as three managers review three different employees, each an archetype of a “problem” personality. Each illustrates a different challenge for managers and each presents an opportunity to turn negative attitudes into positive actions.
First comes Shy Sharon, who has bottled up all her opinions and concerns. The manager helps Sharon to express herself in a positive manner and see the value of honest, open communication. Next is Touchy Tracey, who takes the defensive, insisting every comment the manager makes is a criticism. The manager helps Tracey regain her balance and accept constructive criticism gracefully. Getting through to Aggressive Alan calls for a completely different approach. Eventually, the manager pries him away from his organizational critique and shifts the focus to where it belongs, on Alan’s role.
TopThe Dreaded Appraisal comes with a special video for the appraisee, explaining what to expect, how to prepare and how to benefit from the appraisal.
Focus Points
> Get appraisees to open up
Create an unhurried atmosphere
Praise and encourage
Probe and listen
> Face up to the problem
Stick to the facts Invite self-appraisal
> Agree on an action plan
Work to a structure
Top#LC-ALWAYS 25 minutes Sale: $595.00 Rental: $150.00
A core program for all management training, this video communicates timeless and proven management skills that raise employee productivity and improve morale.
Focus Points
> How to motivate employees to set and accomplish goals
> Hot to reveal the real importance of every job
> How to empower employees to make better decisions
> How to listen, ask questions, and express concern when dealing with employees
Top#ALG-FeedbackSeries Sale: $1,485.00 Rental: $400.00
Feedback Solutions is an excellent training program. From the beginning of the first video, the format and content impressed me. It's fast moving without being superficial or overwhelming and dramatizes the issues clearly, concisely, and in interesting ways. The program accommodates either self study or classroom training.
Overall Rating: Outstanding * * * *
Training Media Review
Feedback Solutions is a complete training package designed to motivate your people and provide them with the skills to give and receive feedback, improve morale, develop performance, build empowered teams and deliver quality service. This essential communication skill is an integral part of life in today's organizations. Yet few employees are good at this task and most never receive the opportunity to improve their skills. This comprehensive video-based training package sets the scene for creating a "feedback culture" in your organization--one in which giving and receiving feedback becomes part of normal day-to-day business.
The dramatic vignettes in this training package are designed to help employees understand the basic principles of how to effectively give and receive feedback concerning job performance, behavior and suggestions. They also provide examples of specific behavioral skills for handling difficult feedback situations.
Training package which provides the skills to:
give and receive feedback
improve morale
develop performance
build empowered teams
deliver quality service
Video Series Titles:
Giving Feedback: Basic Skills
Giving Feedback: Advanced Skills
Receiving Feedback: Basic Skills
Receiving Feedback: Advanced Skills
Each title sold separately for $495
Top#COR-Buffalo 31 minutes Sale: $695.00 Rental: $225.00
Soaring to Excellence Learning to Let Employees Lead
Management consultants James A. Belasco & Ralph C. Stayer present their new paradigm for leaders in the 90's in FLIGHT OF THE BUFFALO, a practical, hands-on half hour video based on their popular business book of the same name (from Warner).
Says Jim Belasco: "Every month, they would bring me their problems and I would spend the rest of the month solving their problems...it turned out that they (employees) were world-class problem-finders...not problem solvers. It was crazy."
The video shows how the Belasco and Stayer principles are applied at Owens & Minor, Furon Company and the U.S. Naval Supply Depot in San Diego to achieve extraordinary performance, quantum quality improvement, and high levels of employee performance and productivity.
Focus Points
> Today's competitive environment requires a new leadership paradigm
> Learn how a variety of organizations have achieved outstanding results by letting their employees lead
> Understand the importance of focusing on great performance for customers
> Learn why every employee should be in line of sight contact with customers
> Learn that the manager's job is to inspire and empower employees
> Learn how top managers are setting direction for their organizations
> See how managers are getting employees to own the responsibility for their actions/productivity
> See what kinds of extraordinary results managers get when employees solve their own problems
Top#MD-GoodStart 24 minutes Sale: $195.00 Rental: $95.00
Basic management skills for the new manager.
Top#LC-GOAL 55 minutes Sale: $895.00 Rental: $250.00
Increased productivity...ongoing improvement...faster methods of decision making. These are vital to every organization, but rarely exist except in the minds of managers.
Increased productivity...ongoing improvement...faster methods of decision making. These are vital to every organization, but rarely exist except in the minds of managers.
The Goal is a dramatic new video that can give your employees an entirely new insight in how to look at business.
Alex Rogo is trying to live the American dream. He has a loving family, and is head of a manufacturing plant in his hometown. Then one day, everything begins to fall apart. Company executives threaten to close the plant. Alex slowly begins to lose control of his life-until he finds Jonah. Through wisdom and intuition, Jonah educates Alex to find the true meaning of business by supplying questions instead of answers. Jonah help guide Alex...to find the true goal of his organization.
The Goal is about people trying to understand what makes their world run so they can make it better. As Alex and his team think logically about their problems, they are able to identify the "bottlenecks" in their work system and implement basic principles to improve performance.
The Goal can give your employees a perspective that won't allow them to think it is acceptable to do something just because "that's the way it was always done."
Through Alex's family struggle, as well as his problems at work, The Goal emphasizes that we tend to lose sight of the most important aspects in life.
This new video can teach your employees how to think logically and consistently to determine "cause and effect" relationships between their actions and the results. The Goal can teach ongoing improvement throughout your entire organization.
Focus Points
> Understand the goal of your organization
> Identify and improve the performance of "bottlenecks"
> Learn how to maximize non-bottleneck resources
> Understand and implement continuous improvement strategies
> Learn the importance of working together as a team
Top#LC-GOALHowTo 45 minutes Sale: $895.00 Rental: $250.00
"This video takes the book and shows you 'how to' put the theories to work in your company."
Eli Goldratt, Author of "The Goal"
If you're charged with rallying employees behind the concepts of quality and continuous improvement, this video will put you well over your goal. An engaging "how-to" drama, this video not only demystifies corporate buzzwords like "standards" and benchmarking," but shows how your company can be run with efficiency and humanity.
Like the outstanding business book upon which it is based, The Goal is the story of how manager Alex Rogo uses principles like "bottlenecks," "throughput," and the "theory of constraints" to transform his mediocre division into a money-making machine. Alex and his team gradually reject the "common nonsense" measurements they had been using to measure productivity and discover a commonsense approach to improving the company's bottom line.
For those who have not yet read the book, the video is a good way to find out what all the "continuous improvement" buzz is all about without having to turn a page. And for those who have read The Goal, the video is an excellent tool for spreading its important message to others...in groups, one-on-one sessions, in a brown-bag lunch, or in your corporate quality drive.
How does the "How-To" version differ from the "Dramatic Story?"
The "how-to" version features narrative overviews that support the storyline with clearly defined, step-by-step explanations of the improvement process. Also, the scenes that dramatize Alex's family life have been reduced to a minimum.
Included Training Items:
Includes the recently revised edition of Eli Goldratt's book, The Goal
Top#MD-GrtBegin 24 minutes Sale: $395.00 Rental: $150.00
Basic business skills.
Top#KEN-Gungho 29 minutes Sale: $895.00 Rental: $225.00
Based on the best-selling book Gung Ho! by Ken Blanchard and Sheldon Bowles, this new management/supervision training video tells the inspirational story of business leaders Peggy Sinclair and Andy Longclaw, who save a failing company and find themselves being recognized as one of the most successful turnarounds in the nation.
The Gung Ho! video training program:
tells the inspirational story of business leaders Peggy Sinclair and Andy Longclaw, who save a failing company and find themselves being recognized as one of the most successful turnarounds in the nation
reveals the three cornerstones of Gung Ho that, when instituted, will release the energy and enthusiasm of an entire organization and focus it on success
illustrates how the core principles of the Spirit of the Squirrel, (seeing work as worthwhile), the Way of the Beaver (putting workers in control of achieving the goal) and the Gift of the Goose (cheering one another on) can increase productivity and foster excellent morale
Focus Points
> How to get employees to understand the importance of their contribution to the "big picture"
> How to gain commitment by establishing shared goals guided by enduring values
> How to instill pride and respect in employees by giving them control over the work they perform and the goals they achieve
> How to create enthusiasm by recognizing both progress and results
Included Training Items:
Includes the dramatic video Gung Ho!TM, one leader guide, one study guide, and one hardcover book.
Top#KEN-GungSuceed 60 minutes Sale: $795.00 Rental: $175.00
Organizational change-it is the one constant condition that every business can count on. All organizations are trying to be more competitive, boost morale, increase sales and profitability, provide better customer service, and build stronger teams. But, these interventions can only be successful when employees comprehend and support new business strategies.
The most successful organizations understand the predictable impact of change on people and manage the process to create a competitive advantage.
Watch as Ken Blanchard shares how some organizations have begun to implement Gung Ho! within their cultures. Gain valuable insight regarding real-life situations and challenges from one of the most inspiring leaders ever.
As you change the way you think about leadership, this powerful piece explores examples on how to get started.
Top#LC-HUMAN 24 minutes Sale: $795.00 Rental: $195.00
Every employee wants to be told how they're doing-honestly and often. Learn How to use step-by-step performance appraisal techniques to evaluate, motivate, and elevate employee performance
Focus Points
> How to prepare for a positive and constructive performance appraisal
> How to be specific and candid
> How to build on the employee's strengths to improve performance
> How to revise the job description to meet the organization's and the employee's needs
> How to evaluate your own performance as a manager
Top#QMR-MgrGuide Sale: $1,062.50 Rental:$590.00
Manager's Guide - Surviving the Slings and Arrows
#QMR-Slings 24 minutes Sale: $625.00 Rental: $295.00
Manager's Guide - To Lead or Not to Lead
#QMR-LeadorNot 24 minutes Sale: $625.00 Rental: $295.00
A Manager’s Guide is intended to provide new and experienced managers in public and private sector organizations with an overview of the fundamental skills needed to be successful in the work they do.
Using the casting and rehearsal of a production of Shakespeare’s most famous play as a backdrop, this 2-program series provides an entertaining overview of the essential skills needed by both new and more experienced managers. A team of experts reinforces the key learning points.
Each program addresses 5 critical subject areas.
What You’ll Learn:
In Program 1, “Surviving the Slings & Arrows”, we examine:
Hiring
EEO Compliance
Workplace Harassment Terminations
Performance Management
Program 2, “To Lead or Not to Lead” explores:
Effective Communication
Coaching
Conflict Management
Time Management
Leadership Skills
Each video program runs 24 minutes. While we recommend people use the full series, each program can stand alone as a complete, separate training resource. The programs come with a comprehensive facilitation package including reproducible handouts. Credit card sized “Gold Cards” are also available for a handy summary of key learning points.
Program Contents:
The programs combine dramatized scenarios that demonstrate the key learning points in each section and expert commentaries that underscore and reinforce the training.
The dramatizations are set against a backdrop of the rehearsal of a production of Shakespeare’s Hamlet. The interactions between the play’s director and actors serve as a dramatic metaphor for the kinds of situations managers are likely to face in their work environments.
The facilitation materials offer several approaches to using the programs. The training can be 2-4 hours or longer depending on the exercises and activities you choose to use. We also offer a self-study track for organizations that prefer that option for their managers or supervisors.
Top#LC-MAHER 30 minutes Sale: $695.00 Rental: $165.00
A dramatic storyline and humor teach managers five basic principles for managing employees with respect and compassion. Based on the best selling book, "Managing From The Heart," this video will help both seasoned veterans and those new to management recognize that everyone has the potential to grow.
Top#ALG-Complaints 32 minutes Sale: $870.00 Rental: $250.00
No Complaints? Complaints And Quality Management illustrates the vital link between customer satisfaction and total quality. The program shows practical techniques for preventing the same mistakes from occurring time and time again. It demonstrates that customer complaints are an invaluable source of information, if each is viewed as an opportunity to improve the effectiveness of people, products and process.
Even the most successful organization will sometimes have complaints. Those that remain successful know how to handle complaints to the customer’s satisfaction, learn from them, and prevent them from recurring.
Focus Points
> Investigate, don’t accuse
> Let staff find the solution
> Get departments to communicate
> Agree on goals and monitor progress
Top#RBV-OffPolitics 24 minutes Sale: $695.00 Rental: $195.00
We don't need to tell you how popular Scott Adams' Dilbert cartoon has become. Just look at the latest New York Times Bestseller list! Managers and employees alike are buying his books by the thousands! Why? Because Dilbert offers an amusing look at the foibles of the modern workplace - especially in the area of Office Politics!
Well, guess what? So does OFFICE POLITICS: NOT NECESSARILY THE TRUTH! Anybody who appreciates the humor of Dilbert will enjoy this video. Like Dilbert, OFFICE POLITICS takes a worst-case approach to problems that are common to any organization: rumors, lack of communication, out-of-touch bosses, and many others. Unlike Dilbert, however, OFFICE POLITICS offers simple, concrete solutions to make sure these problems don't destroy the organization.
Let's face it -- nobody likes to admit their organization may have problems with Office Politics. But as Grandma used to say, "An ounce of prevention is worth a pound of cure." OFFICE POLITICS: NOT NECESSARILY THE TRUTH shows managers how to spot potential situations before they become big problems! The tips in the video could save an organization thousands -- even millions -- of dollars!
So when your customers ask you if you have anything "Dilbert-like", to them a favor and tell them about OFFICE POLITICS: NOT NECESSARILY THE TRUTH! This video stars HARRY ANDERSON of Night Court and Dave's World.
Top
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 Have you ever given up on a poorly performing team member? Are you trying to manage a team member’s bad attitude? Real change only happens when the decision to change comes from the person doing the changing. The Painless Performance Improvement training video provides managers with a simple and proven technique to help team members improve their own poor performance without the drama, pain or conflict often associated with performance issues. Managers and supervisors will learn how to:
A training video comedy, Painless Performance Improvement combines highly entertaining hosts with dramatic and realistic coaching moments. Supervisors will relate to scenes of management gone awry as well as employee’s favorite excuses and sidetracks. Used with the accompanying 85 page Manager's Reference Guide, leaders will find this package an indispensable resource for improving the performance of their team. Performance Improvement is Painless when you:
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#STR-MasterySer Sale: $1,485.00 Rental: $600.00
The "Paradigm Mastery Series" transforms paradigm theory into an action-oriented program to manage change. In this five-part video retreat, Joel Barker discusses powerful insights on change and offers practical instruction on how to turn these insights into actions.
Using this series will help your customers:
Learn how they should spend their time between the present and the future.
Find out how to step outside their boundaries so they can begin to anticipate and manage their future.
Start planning for how and when they will cause change instead of wondering when it will happen.
Identify how we all react differently to change and how to use these differences to solve their problems.
Discover the most effective way to get people involved and working together to uncover new paradigms.
Individual Programs:
Change and Leadership
The Paradigm Effect
The Paradigm Curve
Paradigm Partners
Paradigm Hunting
Top#ALG-PerfExcel Sale: $2,200.00 or $495.00 each Rental: $600.00 or $$150.00 each
Named in Top 10 videos of 1995 by Boston Business Journal
Peter Quarry and Ash Quarry Productions have done it again! They hit on a winning formula in their video Feedback Solutions....and have repeated it with their new series, Performance Excellence. The videos are well scripted and edited, moving quickly from point to point and offering an effective mix of discussion, dramatizations, interviews, and graphics...clear, concise and interesting. The production is very sensitive to diversity of race, sex, roles, age, and physical condition.
Overall Rating * * * *
Training Media Review
PERFORMANCE EXCELLENCE
A series of 6 practical
'how to' videos on coaching skills to help others perform better. The six individual videos cover the following topics:Coaching to Clarify Expectations
Find out how to communicate your expectations to someone you work with - to a team member who isn't supporting the team, or a manager who is interfering too much. 14 minutes
Coaching to Build Skills
Discover an effective approach for building technical, manual, or even interpersonal skills. Avoid common mistakes when coaching a new employee, and see how to build customer service skills. 13 minutes
Coaching to Enhance Confidence
Learn to build a person's confidence to enable them to achieve their full potential. Empower people and make them feel more comfortable taking risks. 13 Minutes
Coaching to Encourage Flexibility
Coach people to be flexible and adaptable to all sorts of change - including technological change and re-engineering projects. 15 minutes
Coaching to Resolve Conflict
Learn three key coaching skills to ensure that conflicts don't waste valuable time and money. A helpful program if you are mediating conflict between others, or even if you are directly involved in a conflict yourself. 15 minutes
Coaching to Develop Motivation
Discover why giving advice doesn't always help people do better at work. Learn a powerful technique for encouraging people to take responsibility for motivating themselves. 11 minutes
An Australian production filmed in the USA.
Top#CS-VPR006 26 minutes Sale: $870.00 Rental: $250.00
To give those tasked with managing projects the skills to maximize their team’s performance.
Program Objectives:
Suitable for anyone running a project, whatever its size
Highly watchable and clearly illustrated techniques to put into practice
Focuses on project teams, as well as project mechanics
Everyone has to manage projects, but not everyone knows how to do it well. Bad management skills can be a costly drain on time and money, causing frustration and stress for everyone concerned. This program provides a complete solution to the issues, exploring the techniques for project team leaders to better manage their project team, and so meet the project’s objectives.
In the video, a manager is organizing an office move, but she’s made some common mistakes. She has failed to define the objectives of the project properly, her team’s responsibilities are not agreed and the project is in danger of failing.
Fortunately she is shown the right way to do things. She has a special program on her PC which provides invaluable advice to her - and to the program’s viewers - and helps her learn the key stages of project management. With the right project technique and by following appropriate people management skills, the move is achieved on time and on budget.
The manager enjoys greater job satisfaction from her accomplishment, and her team is more motivated, happy and committed to her and the business.
Features and applications:
* Suitable for anyone running a project, whatever its size
* Highly watchable and clearly illustrated techniques to put into practice
* Focuses on project teams, as well as project mechanics
* Comprehensive pack for running a course and individual self-study
Style: Humorous drama
Top#ALG-Reinvent Sale: $1,850.00 Rental: $500.00
Step-by-step guidance on how to plan and review employee performance.
A five-video training package to enable managers, team leaders and employees to implement performance management to achieve open communication and continuous development.
Performance appraisal schemes frequently suffer from bad reputations. On the other hand, performance management places greater emphasis on performance planning and ongoing reviews. It provides greater benefits, including clear communication about expectations, an objective base for reviewing performance, and an opportunity for collaboration that can lead to enhanced employee commitment.
The 5-part Reinventing Appraisals video series is designed to teach managers, team leaders and employees how to implement performance management principles to achieve open communication and continuous development within your organization. It explains the concepts of performance management and provides step-by-step guidance on how to plan and review employee performance.
Video Series Titles:
The Performance Management Cycle
Setting the Overall Goal
Determining Key Result Areas
Identifying Performance Standards
Managing Change & Developing Performance
Each title sold separately for $495.00 or purchase the entire series.
Top#CS-STR004 20 minutes Sale: $495.00 Rental: $95.00
This video covers the hazards associated with shiftwork and how those hazards can affect a worker's body and his lifestyle. The program focuses on how proper sleep habits can positively impact an employee's performance on the job.
Focus Points
> How sleep loss affects performance
> Recognizing the signs of physical fatigue
> Importance of maintaining proper sleep habits
#LC-SID 20 minutes Sale: $695.00 Rental: $165.00
Skeptical workers with "who cares?" attitudes can be motivated. Teach your managers how!
Actor Dennis Franz gives a star performance as a manager who learns the value of feedback. This dramatization of positive reinforcement will help managers teach even the most difficult employees to do their best.
Focus Points
> How to establish a positive, predictable working environment
> How to measure performance and give encouraging feedback
> How to provide "planned spontaneous recognition"
Top#DG-Spirit 23 Minutes Sale: $695.00 Rental: $195.00
The Spirit of Individualism explores the value of empowering each person to develop self-leadership and a stronger, more effective organization. This dynamic training tool is based on Stanley M. Hermans best-selling book, A Force of Ones.
Top#KEN-OneMin 33 minutes Sale: $895.00 Rental: $225.00
The Story of a New One Minute Manager is modern day parable of a struggling manager who enlists the help of a seasoned “One Minute Manager” and learns a valuable lesson that time and technology change, but human nature basically cannot.
The One Minute Manager, originally written in 1982, is still topping best-seller lists today and has a record 11 million copies in print. Far exceeding any other management book title in history! And with thousands of companies utilizing the original training video, no one can deny, The One Minute Manager is the very foundation of modern management.
Containing extremely helpful examples of correct ways to set “One Minute Goals,” give “One Minute Praisings,” and deliver “One Minute Reprimands,” this video will help your managers apply new skills the minute they leave training and beyond. Before you know it, profits are boosting, initiative is thriving and turnover and discipline are merely memories of the past.
As a special bonus after the dramatic story, The One Minute Manager himself, Ken Blanchard, reviews and reinforces the three secrets. This world famous speaker and trainer is guaranteed to motivate and educate your managers even further!
One Minute Management is built on timeless principles that will live forever as the crucial foundation to a manager’s success in a world where time is becoming more and more of a precious commodity, and basic human behavioral skills are simply overlooked.
Program overview and objectives:
One Minute Goal Setting, the first secret, begins the whole management process. Without clear goals, how can people know how well they are doing or determine what good performance looks like?
Giving One Minute Praisings, the second secret, is what encourages and increases productivity. After all, the key to developing people is to “catch them doing something right.”
Delivering One Minute Reprimands, the third secret, helps managers with employee behavior problems, whether it’s a lack of production or negative behavior with peers. This leaves people who are being reprimanded concentrating on their actions, and not on the way their manager treated them.
Focus Points
> Understand the reasoning and importance of clear goals and performance standards.
> Develop new skills that will help them create motivating environments.
> Learn an Innovative feedback method for trainees-and experienced personnel.
Top#STR-Tactics 33 minutes Sale: $895.00 Rental: $200.00
Tactics of Innovation explores a problem that plagues organizations everywhere: why do smart people reject good ideas?
In this landmark video, Joel Barker goes on location to share stories on why people say "no" to new ideas. More importantly, he introduces a ten-step strategy for removing barriers between new ideas and people, who naturally resist change.
These tactics can dramatically increase the acceptance of any kind of idea.
Why is it important to understand Tactics of Innovation? Because "it is natural and logical for people to resist change," says Joel Barker. New ideas upset the sense of balance most of us want, and change makes things difficult. Only by developing the ability to present your idea from the user's point of view will you be able to achieve success introducing your change.
Tactics of Innovation presents an important message for any organization that wishes not only to discover new ideas, but also to bring them into practice. Business, nonprofit, government, education, healthcare and any other groups will find the concepts presented here valuable and relevant.
Focus Points
> How people's need for social equilibrium impacts new ideas.
> The value of presenting ideas for the "users" point of view.
> A ten-step strategy for getting new ideas accepted.
TopThis is Going to Hurt Me More Than it Hurts You with John Cleese
#VA-Hurt 37 minutes Sale: $870.00 Rental: $250.00
John Cleese explains three steps that should be taken to ensure that a bad news meeting is a success—that the employee accepts the decision and as little damage is done to morale as possible.
First, it is essential to prepare for the interview, both factually and emotionally—in particular, preparing the opening remarks that lead up to the bad news. Then the interviewer must cope with the reaction. The third step is not to shirk responsibility but to face it head on.
Learning Objectives:
Prepare yourself; Anticipate likely responses; Be clear and honest; Stand your ground; Limit the damage; Plan for the future
Top#VA-Unorganized Sale: $870.00 each $250.00 each
John Cleese demonstrates how improved organizational skills can have a direct impact on efficiency, morale, teamwork and productivity. The key lesson is that managers and team leaders who can't organize themselves can never organize others.
Part 1: Damnation
In the 1996 remake of The Unorganized Manager, John Cleese demonstrates how improved organizational skills can have a direct impact on efficiency, morale, teamwork and productivity. The key lesson is that managers and team leaders who can’t organize themselves can never organize others.
Cleese stars as St. Peter, the most heavenly of management consultants. He stands at the Pearly Gates awaiting Richard Lewis, the victim of a premature heart attack. The reason? Unnecessary chaos and self-inflicted pressure due to poor organizational skills and an inability to delegate. Through a series of flashbacks, St. Peter points out that Lewis’s mortal sins were leaving jobs unfinished, missing deadlines and generally making life miserable for coworkers. After reviewing a checklist of “II Deadly Organizational Sins,” St. Peter grants the executive sinner a second chance at management life.
Part 2: Salvation
In the 1996 remake of Part 2, St. Peter realizes his task is not over. Lewis still needs to learn how to set priorities, schedule time for active tasks, and allocate time for reactive tasks. The fine art of delegation, and using tiny management aids such as automated and personal calendars, are just a few of the lessons Lewis must learn before he can truly call himself a manager.
Parts 1 & 2 Focus Points
> Organize tasks into active and reactive tasks
> Establish priorities in terms of importance and urgency
> Schedule active tasks and allow time for reactive tasks
> When delegating, brief and train others properly
> Be available for advice and check on key points
Part 3: Lamentations
In Parts 1 and 2 , Richard Lewis learned with the help of St. Peter (John Cleese) how to manage himself. Now, he has to manage others.
Part 3 looks at his people management skills, which are severely lacking. Even worse, he blames his subordinates for failures of his own making. Exasperated, St. Peter illustrates Lewis’s inadequacies and shows him that subordinates can do a good job only when they know exactly what they’re supposed to be doing.
Part 3 Focus Points
> Define responsibilities; establish key result areas and review regularly
> Set standards; ensure they are measurable and resolve shortfalls
> Agree on targets; make them challenging and praise achievements
Top#STR-Wealth 31 minutes Sale: $895.00 Rental: $200.00
Wealth, Innovation & Diversity takes you on a journey around the world to understand a fundamental truth: Without diversity, there can be no innovation; without innovation, there can be no new wealth; therefore, diversity is the key to creating wealth for all.
Hosted by best-selling author Joel Barker, Wealth, Innovation & Diversity contends that your organization will experience long-lasting success only when you hire, promote and encourage diverse people and their ideas. Lessons are taught against such backdrops as Machu Piccu’s ruins, a farm in Ireland, skyscrapers in Singapore, and the forests and plains of America. Drawing from history and science, Barker shares inspirational stories, making all of your viewers feel comfortable discussing the many dimensions of diversity.
Wealth, Innovation & Diversity is a vital viewing for everyone in your organization and will prove to be a valuable foundational program for all your diversity training.
Focus Points
> A new understanding of the value of diversity.
> The connection diversity has to innovation and wealth.
> What mutualism is and why it is so important to your future.
> Why diversity is a natural and vital part of our universe.
Top#VA-GetHang 29 minutes Sale: $870.00 Rental: $250.00
The right-sizing of corporate American has added a new job requirement for virtually everyone: be a skilled trainer. Yet few people have any formal back ground in how to teach what they know. The 1995 remake of You’ll Soon Get The Hang Of It answers the urgent need to give managers, supervisors and skilled workers the tools to effectively teach others, one-on-one.
The program focuses on how to give trainees the skills necessary to perform tasks accurately and the motivation to become active contributors. Preparation is the key. Organize the key learning objectives in sequence, gather necessary materials and equipment, and determine the trainee’s knowledge level, including familiarity with jargon. You’ll Soon Get The Hang Of It emphasizes the need to instruct and motivate.
You’ll Soon Get The Hang Of It explains the values of praise and follow up, which reinforce the feeling of achievement and instill the desire to achieve at higher levels.
Focus Points
> Prepare for training
> Understand whom you are training
> Give instruction in context
> Give training in digestible chunks
> Give the learner the chance to practice
> Review the training, providing incentives, encouragement and praise