-Coaching-
*Prices subject to change without notice. Please contact us for latest pricing.
Can You Spare a Moment?
#VA-Spare
25 minutes
Sale: $870.00
Rental: $250.00
When personal problems affect a staff member's productivity, it is the manager's responsibility to broach the subject with sensitivity and the appropriate counseling techniques.
In Can You Spare A Moment?, John Cleese shows managers and team leaders how to handle the often-delicate counseling interview. After running through the wrong way to offer counseling, Cleese demonstrates the four stages of a successful structured approach. A manager needs to be able to spot impending problems and create an opportunity to talk confidentially when there is sufficient time to listen. Open questions should be used to encourage feedback. Summarizing the interview and rephrasing will help to clarify thinking. Finally, managers should not impose their own solutions. Instead, working through each stage will help employees discover their own resolution to the problem. Above all, remaining friendly and neutral is essential for conducting successful counseling interviews.
 | Set up the interview
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| Encourage the employee to talk
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| Let the employee find the solution
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The Coach
#AMI-Coach
19 minutes
Sale: $625.00
Rental: $150.00
The Coach can teach your managers the STEER approach to coaching: SPOT training needs to coach; TAILOR training content to meet the needs of individuals; EXPLAIN and demonstrate how the task should be done; ENCOURAGE the individual while he/she is learning; and REVIEW progress during and on the completion of learning.
Your employees depend on your managers to teach them how to do their jobs-to be their coach. The Coach can teach your managers that your employees need direction to develop and grow professionally, and to stay on the team. This video can also help your managers improve the contribution they make as managers.
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| Take time out to coach your employees
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| Learn the STEER approach to coaching: Spot Tailor
Explain Encourage Review
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| Listen to what your employees have to say
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| Trust your employees to take responsibility
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| Empower with hands-on learning opportunities
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| Encourage employee growth and development
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The Courage to Coach
Topic: Coaching
RETAIL VERSION AVAILABLE
Length: 19 min (closed-captioned)
VHS Lease/Purchase: $695 15-Day Rental: $235 15-Day Extension: $160 New! DVD
Lease/Purchase: $895 15-Day Rental: $235 15-Day Extension: $160
- A Common Sense Approach To Confronting Tough Employee Performance Situations
Chosen as one of the top 10 training programs in 2000 by Training Media Review, The Courage To Coach outlines a specific four-step process for coaching that will work in any employee performance situation. Managers will learn how to reach agreement on the problem, develop an action plan for correcting the problem and follow up with the employee.
This Program can be used in a facilitator-led training session, a one-hour lunch and learn program, or as a self-study course. The Facilitator-Led training session is designed for a one- or two-hour focused training agenda. The video can either be used in its entirety or as a stop-and-discuss tool. The Training Leader's Guide includes role-playing exercises that give participants the opportunity to practice the steps, as well as an action plan exercise that helps participants tackle a real-life coaching situation when they get back to work.
Employees will learn how to:
* Deal with a problem situation and get a coaching conversation started.
* Coach someone with an attitude problem.
* Handle employees who won't take their manager seriously.
* Ask someone who does a good job to "crank it up" a bit.
* Use documentation when an employee is just not getting the message.
- Great For Use in Training On: * Coaching * Supervision/Management Skills
* Performance Management & Appraisals * Communication Skills
Program Materials Include:
* Facilitator's Guide * Reproducible Participant Handouts
* Reproducible Self-Study Workbook
Coaching & Performance Feedback
– Training Series (3 parts)
#QMR-Coach-S
90 minutes
Sale: $1,462.50
Rentals: $885.00
Coaching and performance feedback are emerging as two of the central skills needed by those leading their organizations into the 21st century. In work environments where conditions change quickly - where new technologies, new processes, new products and new partners require that employees continuously learn, it is essential that we all have ways of measuring how we are doing, of reinforcing successful performance and of correcting where improvement is needed.
This 3 part series of programs is designed to help team leaders, supervisors, managers and others in the workplace learn the skills needed to provide on-going, effective feedback to their team members and the coaching skills needed to maximize employee potential.
The Leader as Coach
(Part 1)
#QMR-LdrCoach
15 minutes
Sale: $625.00
Rental: $295.00
"The Leader as Coach" investigates the coaching skills, which are vital to any organization’s learning and success.
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| Coaching in the 21st century organization.
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| What does a coach do?
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| Effective coaching.
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| Who can coach whom?
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| The leader as coach. | |
Providing Performance Feedback
(Part 2)
#QMR-PerfFeed
15 minutes
Sale: $625.00
Rental: $295.00
"Providing Performance Feedback" explores the skills needed to support employee development in learning organizations.
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| The fear factor.
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| What is performance feedback?
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| How do you best provide performance feedback?
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| Who should provide feedback to whom?
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| Feedback and Leadership. | |
Coaching & Performance Feedback
– Training Scenes (Part 3)
#QMR-Coach&
60 minutes
Sale: $625.00
Rentals: $295.00
"Coaching & Performance Feedback Training Scenes" consists of 8 short dramatizations:
| Scenario #1 - Always Late addresses chronic performance issues, accommodating personal challenges and appropriate peer feedback. |
| Scenario #2 - I Like Things Just As They Are investigates workplace fear and resistance to change. |
| Scenario #3 - GREAT Stuff looks at positive performance feedback, coaching exceptional employees and creating learning environments. |
| Scenario #4 - Attitude explores overcoming peer cynicism as well as peer coaching for managers. |
| Scenario #5 - Maximizing Potential deals with coaching under-performing employees and coaching more experienced team members. |
| Scenario #6 - Do You Smell Something? focuses on counseling around personal issues and uncomfortable situations. |
| Scenario #7 - Lest I Offend You discusses feedback and discrimination concerns and the impacts of delayed feedback. |
| Scenario #8 - 360° Feedback looks at how to receive feedback as a team leader. |
PRICING
Each capsule can be purchased separately. The price per capsule is based
upon the number of capsules purchased at the same time. Discounts are
given for quantity purchases based upon scale listed below.
Entire series of 3 programs results in total price of $1462.50 ($487.50
per program), which is a 22% discount off the regular price of $625 per
capsule.
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| 1 capsule is $625 per capsule
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| 2 capsules are $531.25 per capsule= 15% discount
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| 3 capsules are $487.50 per capsule=22% discount
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| 4 capsules are $468.75 per capsule=25% discount
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| 5 capsules are $437.50 per capsule=30% discount
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| 6-20 capsules are $418.75 per capsule=33% discount
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| 21-50 capsules are $375.00 per capsule=40% discount
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| 51-100 capsules are $343.75 per capsule=45% discount
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| 101-200 capsules are $312.50 per capsule=50% discount
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| 201-300 capsules are $281.25 per capsule=55% discount
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| 301-500 are $250.00 per capsule=60% discount
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| 501-1000 are $218.75 per capsule= 65% discount
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| 1000+ capsules are $187.50 per capsule= 70% discount
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Communication Cornerstones:
Building Trust
#CS-CommCorn
Sale: $695.00
Rental: $195.00
This Trainer’s Toolkit® uses a unique comparison between good and bad management styles to captivate and educate your managers on the benefits of good communication skills. Each vignette demonstrates the most effective ways to manage, as well as the negative results of managing poorly.
COMMUNICATION CORNERSTONES: BUILDING TRUST covers
| Be open and honest |
| Address problems head on |
| Use face to face contact |
| Actively listen |
| Give constructive feedback |
Communication Cornerstones: Building Trust desk reference
Trust is critical to the success of any business and its managers. This desk reference focuses on behaviors which lead to lack of trust, the benefits of establishing trust, and ways trust can be built.
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| The video program
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| Communication Cornerstones: Building Trust
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| 10 desk references
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| An expanded leader’s guide
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| A laminated poster.
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The Continuous Performance Appraisal:
Coaching is the Key
#RBV-CPA
22 minutes
Sale: $695.00
Rental: $195.00
With an appraisal looming in 20 minutes, a frustrated manager finds himself at the end of his rope; Help arrives from the magical Harry Anderson, who takes the manager back in time to correct his lack of preparation for the upcoming meeting. Back in present, Harry guides the manager through the proper way to conduct a performance appraisal meeting. Most importantly, Harry teaches the manager the value of follow-through, where coaching is the key! The performance appraisal continues in the future as Harry shows the manager how to successfully coach his people to meet their goals. Humorous, fast-paced, and above all, educational, the Continuous Performance Appraisal will teach your organization the three steps of the process:
- Preparation
- The Appraisal
- Meeting Follow-through
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Dimensions of Coaching
#ILW-DOC
25 minutes
Sale: $645.00
Rental: $195.00
The old view of strictly manager-driven coaching severely limits results. In today's business climate, a coach can be anyone who has the knowledge, willingness, and availability to help with a developmental need. An understanding of the concept and process of coaching can transform professionals into more valuable resources for each other and the organization.
Dimensions of Coaching is a visual exploration of the different kinds of coaching. Professional actors dramatize the use of coaching in realistic situations, and a narrator guides the audience through a simple, but highly effective model for using coaching in their own developmental programs.
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| How to coach-with either a directive or nondirective approach
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| When to coach-with an ongoing development program or only as circumstances
warrant
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| What approach to use-holistic or specific
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The Four C’s of Coaching Skills
#TD4
25 minutes
Sale: $395.00
A powerful management development resource. It's becoming common for managers and supervisors to take on the role of coaches in their departments. Without proper training, this can be a disaster. This content-rich training tool explains the differences between training, coaching, and counseling and illustrates our proven Four Cs of Coaching Model in a variety of service and line management situations. See why users describe this is the best coaching video they've ever seen.
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The Helping Hands: Coaching
Skills for Managers
#VA-VHE000
38 minutes
Sale: 870.00
Rental: $ 250.00
John Cleese shows managers the principles of coaching, delegation, and employee development. An amusing, stimulating, and effective video program.
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How to Be Your Own Interpersonal
Skills Coach
#SFP-Coach
25 minutes
Sale: $495.00
Rental: $185.00
Shows a step-by-step process on how you can coach yourself and improve the way you interact with people. Can be used with groups or as a self-study program. Narrated by Joe Schwab, Executive Coach.
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Let’s Talk: Performance Feedback
#CS-Let’sTalk
Sale: $595.00
Rental: $125.00
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| Communication skills
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| Critiquing skills
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| Importance of recognition
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| Let's Talk!
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Feedback for Performance handbook - $19.50 per package of 10.
Feedback is central to the success of any team and its leaders. This informative handbook teaches how managers can give effective feedback to their employees, while employees learn how to properly receive that feedback.
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M.E.E.T. on Common Ground
#VPP-MEET
22 minutes
Sale: $795.00 video $995.00 DVD
Rental: $235.00 video $395.00 DVD
This straightforward video provides practical skills that all of your employees can use to create a respectful and inclusive workplace. Unlike many programs that focus on high-level "strategic" theories concerning diversity and inclusion management, M.E.E.T. on Common Ground is a "ground-zero" tactical approach. By focusing on understanding and communication, this program will teach your employees how to recognize and respond to any situation professionally and with respect. The program introduces an easy-to-grasp four-step process that is demonstrated in six timely realistic vignettes. Ultimately, your employees will learn how to "M.E.E.T." on common ground.
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| Make time to discuss
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| Explore differences
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| Encourage respect
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| Take responsibility
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| Diversity Awareness
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| Communication
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| Conflict Resolution
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| Coaching & Mentoring
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| Understand the benefit of mutual respect
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| Understand the importance of personal responsibility in promoting
respect in the workplace
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Also available: SMART-START(TM) Respect Meeting Opener (5 minutes) for $295. Ideal for any session where you will be emphasizing respect in the workplace.
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| Facilitator's Guide
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| Reproducible Participant Handouts
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| Reproducible Self-Study Workbook
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| CD includes reproducible pages of the Self-Study Workbook & Participant
Materials | |
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Performance Feedback Series
(6 parts)
#ALG-PerfFeedback
Sale: $2,200.00 or $495.00 each
Rental: $600.00 or $150.00 each
Named in Top 10 videos of 1995 by Boston Business Journal
Peter Quarry and Ash.Quarry Productions have done it again! They hit
on a winning formula in their video Feedback Solutions....and have repeated
it with their new series, Performance Excellence. The videos are well
scripted and edited, moving quickly from point to point and offering an
effective mix of discussion, dramatizations, interviews, and graphics...clear,
concise and interesting. The production is very sensitive to diversity
of race, sex, roles, age, and physical condition.
Overall Rating * * * *
Training Media Review
PERFORMANCE EXCELLENCE
A series of 6 practical 'how to' videos on coaching skills to help
others perform better.
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| Coaching to Clarify Expectations Find out how to communicate your
expectations to someone you work with - to a team member who isn't supporting
the team, or a manager who is interfering too much. 14 minutes |
| Coaching to Build Skills Discover an effective approach for building technical, manual, or even interpersonal skills. Avoid common mistakes when coaching a new employee, and see how to build customer service skills. 13 minutes |
| Coaching to Enhance Confidence Learn to build a person's confidence to enable them to achieve their full potential. Empower people and make them feel more comfortable taking risks. 13 Minutes |
| Coaching to Encourage Flexibility Coach people to be flexible and adaptable to all sorts of change - including technological change and re-engineering projects. 15 minutes |
| Coaching to Resolve Conflict Learn three key coaching skills to ensure that conflicts don't waste valuable time and money. A helpful program if you are mediating conflict between others, or even if you are directly involved in a conflict yourself. 15 minutes |
| Coaching to Develop Motivation Discover why giving advice doesn't always help people do better at work. Learn a powerful technique for encouraging people to take responsibility for motivating themselves. 11 minutes | |
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The Practical Coach
#MPC-Coach
24 minutes
Sale: $795.00
Rental: $295.00
Now it's your turn. Coaching is all about making the best of the ups and downs that your team members experience every day. Great coaching comes from knowing how to do this gently, directly and sincerely.
From getting good work repeated, to correcting poor work in a positive way, to turning dead-end performances around, The Practical Coach offers sensible advice for coaches who care.
Film and television personality Michael Horton hosts this lighthearted look at the everyday challenges and pleasures of coaching great work.
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| When they are doing great work, let them know: When you see it,
say it.
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| When they are doing poor work, let them know: Make it private and
positive. |
| When they are on a dead-end road, let them know: Use the 2-Minute
Challenge.
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This program includes one VHS cassette, a pocket reminder card and a comprehensive 65-page workbook. Additional workbooks and reminder cards are available separately.
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We Need to Talk; Coaching
Problem Employees
#LC-WeTalk
24 minutes
Sale: $625.00
Rental: $150.00
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| How to plan a "performance coaching" meeting |
| How to invite self-appraisal from the employee |
| How to observe for employee "clues" |
| How to explore potential causes of poor performance | |
Training Package Includes:
Training Leader’s Guide, Self-Study Book Improving Workplace Performance
Through Coaching. (Gov’t and Health versions available)
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Mentoring; A Way of Nature
(3 part series)
Produced in Australia
#MD-MenSeries
Sale: $595.00
Rental: $195.00
Encouraging Mentoring
(Part 1)
#MD-Encouraging
16 minutes
Sale: $225.00
Rental: $95.00
Mentors, Role Models and
Peer Relationships (Part 2)
#MD-RoleModels
16 minutes
Sale: $225.00
Rental: $95.00
What is Mentoring?
(Part3)
#MD-What Is?
16 minutes
Sale: $225.00
Rental: $95.00
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