Avoiding Litigation Landmines: A Survival Guide for Managers
#CS-KEN000
30 Minutes
Sale: $695.00
Rental: $195.00
How do you impress on your manager the importance of performance documentation or the potentially public nature of e-mail?
These are just two of nine litigation landmines which can end up costing your company millions of dollars. Employment law litigation has exploded over the last five years: one in five managers will find themselves in litigation at some time during their careers.
Avoiding Litigation Landmines: A Survival Guide for Managers should be a staple in every management training library. Brought to you by the producers of the best selling Workplace Violence: First Line of Defense, this video uses a compelling dramatization which no manager will be able to forget. When a litigation landmine explodes, three senior attorneys from Littler Mendelson, the Nations' largest employment and labor law firm, explain the problem.
Managers will learn not only how avoid these litigation landmines, but how to turn them into positive tools for unlocking the potential of the individuals within their work force.
Top#LC-TERM1
21 Minutes
Sale: $695.00
Rental: $165.00
Top#STR-DIKY
20 minutes
Sale: $625.00
Rental: $200.00
Too often we make the mistake of thinking that hiring decisions are based on some event, like a good interview or great first impression. But they're not. See, interviewing and hiring the right new employee for your organization is not just about finding someone, it's about getting to know them.
Like forming any good new relationship, successful hiring decisions are really based on a combination of facts and feelings, of analyzing the information you've gathered, and listening to what your intuition is telling you. In other words...Interviewing is a process, not an event.
There are three simple steps you can follow to help you to find and get to know that perfect new employee. They're called the "Three D's".
Focus Points
> Define- Identify must have's and must do's. Get to know your new employee before you ever meet them.
> Discover- Conduct Successful Interviews. The good candidates can do, the right one will do.
> Decide- Make the Right Choice. The real job of hiring is hiring for the job. How to created shared vision.
Top#LC-DOCUM
22 minutes
Sale: $795.00
Rental: $195.00
Disciplining employees is one of the most difficult parts of a manager's job. This award-winning video underscores the importance of using the FOSA documentation system to protect yourself as a manager and improve employee performance.
Focus Points
> How to document specific incidents that focus on behavior
> How to implement progressive discipline
> How to utilize the four-step FOSA system: Facts, Objectives, Solutions, Actions
> How to collect the facts for a legally defensible termination
Top#VV-HireAttitude
20 minutes
Sale: $695.00
Rental: $295.00
You've probably had the experience of hiring someone who you thought was perfect for the job-only to find out later that the person could not work within the organization. With fewer people doing more work these days, organizations cannot afford costly hiring mistakes and the resulting turnover. Finding the right person with the right attitude and mind-set is a top priority.
In this video, a newly promoted manager needs to quickly hire a replacement for himself. Fortunately he gets some valuable advice from a fellow employee who guides him through the entire hiring process, from planning through interviewing and evaluation.
You will learn how to:
1. Determine what attitudes lead to success in a job or organization.
2. Design questions to reveal those attitudes.
3. Conduct effective interviews.
4. Evaluate candidates placing a priority on attitude.
Focus Points
> Plan Interview for Attitude
> Survey top performers for their attitude
> Identify key attitudes for success
> Prepare interview questions
> Determine interview format
> Establish a scoring system
> Review fair employment practices
Top#RBV-Hiring
24 minutes
Sale: $695.00
Rental: $175.00
How can you make smart hiring decisions that will make you – and your boss – happy?
Follow the proven systematic hiring process explained in “Hiring the Best.” This step-by-step program tackles the ins-and-outs of finding and hiring employees you can depend on. You’ll learn how to be proactive in the process, view resumes with an eagle-eye, and ask questions that get results.
Packed with insider tips that can be used immediately, “Hiring the Best” reveals the importance of:
Filling out a “Must-Have” worksheet for each job opening
Knowing which questions not to ask
Understanding the uses of interrogatory, reporter and probing questions
The importance of listening during the interview
Reacting to the candidate by paraphrasing and clarifying information
Checking references before hiring
The unbeatable system outlined in this video training program will help you find and hire top-notch producers. And that’s what hiring is all about. This new training program comes complete with a video, audio and copy of the book “Hiring the Best” by Ann M. McGill, which is part of the Business Skills Express Series published by the McGraw-Hill Companies.
Top#CS-INT002
19 minutes
Sale: $645.00
Rental: $165.00
Job applicants arrive ready to "audition for the part", armed with just the right image for the job . .
or so they think. This video program explains the interviewing techniques needed to move past the image and accurately assess the candidates.
Focus Points
> Proper interviewing techniques
> Situational and behavioral questions
Top#MPC-Piracy
14 minutes
Sale: $495.00
Rental: $165.00
The issue of unauthorized software is a legal time bomb facing almost every computerized business today. The laws are clear, the enforcement is aggressive and the consequences of violation can be huge. Without a specific and well communicated policy, accompanied by periodic software audits, you and your company are at risk. The time to address piracy is now.
It's Time to STOP: Software & Internet Piracy clearly covers what the law does and does not allow in the area of software and internet copyrighted material. The consequences of copyright infringement -- piracy -- are also explained.
Employees will learn:
What information is legal to copy from the Internet.
When it is permissible to duplicate software.
The personal liability of unlawfully copying software.
The accompanying management packet explains how to get legal and stay legal. It includes:
Compliance pamphlets;
Sample policy forms;
A software audit disk;
A complete directory of resources.
Every company has a software policy, whether stated or not. If unauthorized duplication of software or internet materials is an issue at your company, It's Time to STOP. . . before it's too late.
Top#VPP-It'sLaw
22 minutes
Sale: $795.00
Rental: $295.00
The EEOC has issued Guidances, which recommend organizations provide repeated on-going periodic training on employment law issues. Legal experts recommend organizations do their best to follow the EEOC recommendations because the courts often look to the EEOC for help in interpreting the law when ruling on employment law cases. It's the Law: The Legal Side of Management is designed to help organizations comply with these EEOC recommendations.
How do I keep all my managers up to date on employment laws?
This video - an ideal "first step" for your training program - identifies and explains the important legal issues that managers often face in today's workplace. It uses vignette-style examples of managers caught up in several potentially unlawful situations to demonstrate the necessity of knowing and understanding the laws.
Included Training Items:
It's the Law support materials include:
Facilitator Guide
Reproducible Participant Handouts
Reproducible Self-Study Workbook
Top4 part series
#CS-LEE-S
Sale: $1,295.00
#CS-INT006
25 minutes
Sale: $645.00
Rental: $165.00
Knowing your legal boundaries is one of the most important facets of the interviewing process. This video program provides you with a through, practical approach to training supervisors in this vital aspect of employment and covers such topics as setting the interview tone, the general interview format, listening techniques and more.
Focus Points
> Preparing for the interview
> Avoiding discrimination and lawsuits
> Gathering information
> Closing and documenting the interview
Top#CS-INT003
24 minutes
Sale: $595.00
Rental: $125.00
This blue-collar counterpart to the award winning Legal and Effective Interviewing video program
lets your managers learn along with Jake, a plant foreman in a large manufacturing facility, the importance of following a legal and effective interview process.
Top#CS-TER000
20 minutes
Sale: $595.00
Rental: $125.00
The Statistics are simply staggering more than eight times out of ten a judge will rule for an employee suing your organization for wrongful termination. This vital video program will provide your supervisors with a step-by-step approach to protecting your organization from these costly lawsuits. It takes a glimpse at both sides of termination employer and employee and will teach your managers, how to prepare for and conduct a successful termination meeting.
Focus Points
> Progressive discipline
> The termination meeting
> Conducting exit interviews
> Avoiding the legal firing line
#CS-PER000
30 minutes
Sale: $595.00
Rental: $125.00
Performance appraisals provide and ideal opportunity for collaborative, two-way communication between supervisors and their employees. Yet, they also carry and incredible legal responsibility: the right to a fair appraisal of job performance starts with the actual job description itself. This video program discusses protection from legal problems, how to conduct an appraisal, the interview format and goal setting.
Focus Points
> Documenting evaluations
> Communicating performance expectations
> Employee involvement in the evaluation
Top#CS-PRO000
23 minutes
Sale: $595.00
Rental: $125.00
A system of progressive discipline is the best safeguard against charges of discrimination and wrongful discharge. In this video program, the steps of progressive discipline are clearly explained and the results of proper implementation are demonstrated. A "must see" for all supervisors and managers in your organization.
Focus Points
> How to verbally counsel and employee
> Issuing a written warning
> Placing an employee on suspension
> Termination an employee
Top#LC-NFAIR
23 minutes
Sale: $795.00
Rental: $195.00
Find out what can happen when employees or potential employees feel the smack of unfair treatment or inequality. This look at various work-related situations demonstrates how for some individuals, “Its just not fair,” and paints a truthful representation of the legal consequences managers and organizations can face if an employee files a lawsuit. Explaining the defensive concepts of consistent documentation and recognizable , fair treatment, this unique “news-magazine” style video lays out six specific guidelines to help keep your managers out of court.
Focus Points
> How to recognize when you’ve treated an employee unfairly
> How to focus on job-related experiences and behaviors
> How to implement rules of Fair discipline
> How to act consistently with all employees
> How to defend against legal action involving unfair treatment
Top#LC-LEGAL
19 minutes
Sale: $650.00
Rental: $150.00
Through a courtroom drama, this video demonstrates the importance and the development of a system for evaluating and documenting performance on an objective, consistent basis.
Top#CS-LET000
24 minutes
Sale: $595.00
Rental: $125.00
Using feedback is a skill central to the success of any team and its leader. Everybody needs recognition when they are doing well and guidance when they could be doing better. Learn how to take the time to talk to your employees in order to tell them how they are doing.
Focus Points
> Communication skills
> Critiquing skills
> Importance of recognition
Top#VPP-TALK
24 minutes
Sale: $795.00
Rental: $195.00
Some managers dread all performance appraisals. But all managers dread some-the difficult ones. The employee who won't talk. The top performer who still needs to improve. Those who resent criticism or deny responsibility. Handling difficult performance appraisals represents one of management's biggest headache and challenges. And yet, it's also the best way to help people get better at what they do.
This program will ensure that your managers and supervisors:
Learn how to Tell employees exactly how they see it
Know to Ask for feedback from difficult direct-reports
Discover ways to Lead toward a solution
Keep at it until needed changes stick
Focus Points
>Performance Appraisals help people get better at what they do
> How a real give and take can uncover hidden motivations
> Ways to encourage top performers to do better
> How to overcome objections to 360-degree feedback
> Why on-going feedback reduces difficulties at the performance appraisal meeting
> The importance of staying focused on work-related issues
> How the T.A.L.K. method handles any difficult appraisal
Using dramatic examples that illustrate many of a manager's worst performance appraisal nightmares, this video shows how the T.A.L.K. model leads employees to a mutually agreed upon solution to any workplace challenge.
Top#CS-LEO000
24 minutes
Sale: $695.00
Rental: $195.00
Everyone is aware that employee retention is a growing and expensive problem for companies today. But do managers and supervisors understand the key role they play in keeping their talented employees on board? Many believe that the “glue” that makes employees “stick” is made up of money, perks, and benefits-issues over which they have no control. The truth is that there are many simple and inexpensive ways to create a loyal and enthusiastic workforce.
This program offers the “how” by covering:
> The impact of retention problems
> What makes employees stay
> The (retention) buck stops with the manager
> The A to Z of retaining employees
The information improves retention by focusing on the leadership, teamwork and communication skills required of successful managers in today’s workplace. Both seasoned managers and new supervisors will discover the “a-ha’s” a long list of easily implemented tactics to improve moral and retain their most valuable assets-their employees.
Video Synopsis: A restaurant setting is used as the springboard to explore retention issues from the perspectives of the restaurant clientele; both managers and employees. “Behind the scenes”, in the kitchen, the restaurant staff is tuned into a radio talk show where the authors of Love ‘Em or Lose ‘EM, Beverly Kay and Sharon Jordan-Evans are being interviewed. Their advice creates the awareness and provides the “fix” for the retention issues of call-in guests from a variety of situations. The interwoven storylines create a fast-paced and entertaining training tool for managers at every level of the organization.
TopInterviewing: More Than a Gut Feeling (versions for Mfg., Hospitality & Sales)
#LC-FEELS
26 minutes
Sale: $595.00
Rental: $225.00
Used either as a reinforcement tool with More Than a Gut Feeling II or as a stand-alone program, this stop-and-discuss video will help your interviewers identify and learn how to avoid the most common interviewing mistakes.
Focus Points
> Hiring and the high cost of turnover
> Behavior based interviewing; using past behavior as a predictor
> Open vs. Closed-ended questions
> Use of silence
> Legal and illegal Questions
> Uncovering contrary evidence
TopMore Than a Gut Feeling II (versions for Mfg., Hospitality & Sales)
Hire the Right Person the First Time!
#LC-GutII
26 minutes
Sale: $795.00
Rental: $225.00
This phenomenally effective behavioral approach to interviewing, developed by Dr. Paul Green, teaches hiring staff to probe job applicants for past experiences that effectively predict future job performance.
Focus Points
> How to build rapport with applicants
> How to uncover past personal and work behaviors
> How to use silence to get applicants to tell you even more
Top#LC-ISSUE
23 minutes
Sale: $595.00
Rental: $145.00
Top#MM-Peaches
18 minutes
Sale: $495.00
Rental: $99.00
Top#VPP-Supreme
Sale: $2,995.00
The Complete Comprehensive Employment Law Training Package available for only $2995.00!
This represents a significant savings in comparison to purchasing the titles within the series individually.
The Supreme Employment Law Package is the most unique, practical, easy-to-use, employment law training available today. Modules include:
1. It's the Law
2. Legal Brief: Substance Abuse
3. Legal Brief: Workplace Privacy
4. Legal Brief: Discipline & Termination
5. Legal Brief: Harassment & Discrimination
6. Legal Brief: The Family & Medical Leave Act
7. Legal Brief: Workplace Violence
8. Legal Brief: Recruiting & Hiring
9. Legal Brief: The ADA
10. SMART-START (TM) Employment Law Meeting Opener
Why? Instead of the usual mind-numbing "legal speak" and "information dump", each title focuses on a specific law, identifies the most common issues and potholes managers and organizations face-and presents easily understood, legally accurate answers and actions your managers can implement immediately. And each module in the series can be facilitated in just one hour. This compact training time and in depth focus makes this series perfect for comprehensive training, refresher training, or continuing education.
The Supreme Employment Law Package (detailed above) includes:
It's the Law: The Legal Side of Management
the Supreme Legal Briefs Series (also sold as a separate series of 8 titles)
and the SMART-START(TM) Employment Law Meeting Opener.
The Supreme Legal Briefs Series is designed to build on the information presented in It's The Law: The Legal Side of Management. Each 1-hour training module drills deeper to focus exclusively on the really tough issues managers struggle with in each separate employment law area.
Included Training Items:
The Supreme Employment Law Package includes all 8 Legal Briefs, plus It’s the Law: The Legal Side of Management and the SMART-START™ Employment Law Meeting Opener for only $2,995 VHS / $3,495 DVD.
Support materials for each module include:
14-17 minute VHS Video
Facilitator Guide
Ten Participant Desk Reference Guides with:
Pre-assessment/Post-assessment
Certification of Training
Key Concepts & Definitions
FAQ's
Resource List: Websites, Agencies, etc.
The Desk Reference Guides that are available to be used along with each video are invaluable, as they provide your managers with straight answers to tough situations in each area.
TopYou Be the Judge II: Expert Guidance on Legal Hiring Practice
#LC-JUDG2
22 minutes
Sale: $795.00
Rental: $195.00
Conduct legally defensible interviews and decrease your organization's chances of a lawsuit.
Focus Points
> How to ask legal interview questions and avoid inappropriate questions
> How to take objective notes that can't be used against you in court
> How to avoid discrimination